My order says “Delivered,” but I can’t find it. What should I do?Updated 3 months ago

We know how frustrating this can be — here’s what to do if your package is marked as delivered but hasn’t shown up yet:

First, give it 48 hours

Carriers sometimes mark packages as “delivered” prematurely, even though they’re still on the way. Our carriers ask that we wait 48 hours (excluding Sundays and holidays) before filing a claim.

In the meantime, try the following:

• Check your tracking info — it may include notes about where the package was left (mailbox, porch, etc.)

• Look around your home or building, including side doors, mailboxes, or garages

• Ask neighbors or building management — they may have accepted the package for you

• Double-check your shipping address in your order confirmation to ensure it was correct

Still missing after 48 hours?

No problem. You’re covered by SavedBy Package Protection. You can quickly and easily File a claim with SavedBy .

You’ll need your order number (#S__) and the email address used to place your order. SavedBy will take care of an immediate refund or replacement — no need to contact Bare Bones unless further help is needed.