barebonesbroth

We totally get it &#x2014; taste is subjective, and our products aren&#x2019;t for everyone. That&#x2019;s why we offer a 100% Happiness Guarantee.If you&#x2019;re not satisfied with the quality or taste of any of our products, just email us at <a data-start="348" data-end="407" rel="noopener">hello@barebonesbroth.com</a> within 30 days of your online purchase to request a refund.A few quick notes:<ul data-start="494" data-end="669"><li data-start="494" data-end="555">Our guarantee applies to your first try of a new flavor</li><li data-start="556" data-end="669">We recommend starting with a variety pack so you can find your favorite before committing to a larger order</li></ul>Your happiness is our priority, and we&#x2019;re here to make it right!

We totally get it — taste is subjective, and our products aren’t for everyone. That’s why we offer a 100% Happiness Guarantee. If you’re not satisfied with the quality or taste of any of our products, just email us at hello@barebonesbroth.com within

What happens if I don't like a product?

About Bare Bones

Why do you use maltodextrin?

Where are your products made and where do your ingredients come from?

Do you offer your products in bulk packaging?

Where can I find the Best By date, and is the product still safe after that date?

Can I give Bare Bones products to my pet?

Have your beef sources received an mRNA vaccine?

What’s the shelf life of the broth?

Is your bone broth organic?

Are your products safe for people with food allergies?

What are the “spices” listed in your Instant Bone Broth ingredients?

How should I store your bone broths, and can they be frozen?

Do you offer low sodium bone broth?

Why does your Instant Bone Broth contain so much sodium?

How do I prepare Instant Bone Broth?

What’s the difference between your liquid and instant bone broths?

Why is there a lead warning on your label?

Why doesn’t the label say “grass-fed” for some products?

Are your products gluten free?

Products

Can I edit or add anything to my order?

How do I update my credit card, address, or other account information?

Why can’t I log into my account or see my order?

What if there’s a mistake with my order?

Can I edit or cancel my order?

How do I cancel my order?

How do I apply a promo or discount code?

How does Free Shipping work?

Order Management

Do you offer free shipping?

How do I track my order?

What if my order is lost, stolen, or damaged in transit?

My order says “Delivered,” but I can’t find it. What should I do?

What is SavedBy Package Protection, and how does it work?

Do you ship to Canada?

When will my order arrive?

How much does shipping cost?

What are your shipping times and options?

Do you ship internationally or to U.S. territories?

What should I expect for delivery times?

How do I change the delivery address for an order that has already shipped?

Shipping, Tracking, and Delivery Issues

Do you offer discounts or coupons?

What are the health benefits of Bare Bones products?

Do you have a customer service phone number?

Do you offer free samples?

How do I contact Bare Bones for support?

Where can I buy Bare Bones products?

Why Bare Bones?

What is bone broth, really?

Can I pause my subscription?

How do I cancel my subscription?

How do subscriptions work?

How do I skip a subscription shipment?

Subscriptions

What is your Happiness Guarantee?

Do you accept returns?

When will I receive my refund?

What should I do if I received a defective item?

Refunds and Returns

What happens if I don't like a product?Updated 3 months ago